Return Policy

At VVPIK, we are dedicated to ensuring your satisfaction with every purchase. If, for any reason, you find yourself dissatisfied with the items you acquired from us, please reach out to us via email at support@vvpik.com within 14 days of receiving your order. We are here to assist you throughout the return process.

How to Return an Item:

  • Contact us via email, specifying the item(s) you wish to return.
  • We will promptly provide you with the return address and detailed instructions. Drop off your parcel at the nearest post office.
  • Once we receive your returned item, please furnish us with the return receipt from the shipping company. We will issue your refund and send a confirmation email.

Return Conditions:

  • We accept returns without any questions.
  • The returned item must be unused and in its original packaging.
  • You are responsible for the cost of return shipping.
  • Exchange or a full refund will be arranged once we verify the return tracking number or receipt.

For return-related inquiries, please contact our customer support email at support@vvpik.com. Our global warehouses enable us to provide you with the nearest return address based on your location.

In cases where you haven't received your parcel or have received defective products, we commit to refunding you within 30 days. At VVPIK, ensuring your satisfaction is our top priority. Shop with confidence, knowing that your contentment is our utmost concern.